Privacy Policy

Data Protection Act 2010):

Privacy Policy for Funzone.my

Last Updated: 1/2/2025

At Funzone (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and safeguard your information when you use our website www.funzone.my (“Site”). By using our Site, you agree to the terms of this policy.

  1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email, phone number, shipping/billing address, and payment details (e.g., credit card or e-wallet information).
  • Order Details: Products purchased, transaction history, and preferences.
  • Technical Data: IP address, device type, browser, cookies, and usage patterns (see Section 5).
  1. How We Use Your Information

Your data is used to:

  • Process and fulfill orders.
  • Communicate with you (e.g., order updates, promotions).
  • Improve our Site, services, and customer experience.
  • Comply with legal obligations (e.g., tax, fraud prevention).
  • Send marketing communications (with your consent).
  1. Sharing Your Information

We only share your data with:

  • Third-Party Service Providers: Payment gateways (e.g., Stripe, Boost, GrabPay), couriers (e.g., J&T, Pos Malaysia), and IT partners.
  • Legal Authorities: When required by law (e.g., court orders, tax audits).
  • Business Transfers: In case of mergers, acquisitions, or asset sales.

We never sell your data to third parties for marketing purposes.

  1. Data Security
  • We use SSL encryption to protect data transmission.
  • Payment details are processed securely via PCI-DSS-compliant gateways (we do not store credit card numbers).
  • Access to personal data is restricted to authorized personnel only.
  1. Cookies & Tracking
  • Cookies: Our Site uses cookies to enhance functionality (e.g., cart storage, login sessions). You can disable cookies via browser settings, but this may limit Site features.
  • Analytics: We use tools like Google Analytics to track traffic and improve user experience.
  1. Your Rights (Under PDPA 2010)

You have the right to:

  • Access: Request a copy of your personal data.
  • Correct: Update inaccurate or incomplete information.
  • Delete: Ask us to delete your data (subject to legal limitations).
  • Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link.

To exercise these rights, email support@funzone.my.

  1. Data Retention

We retain your data only as long as necessary to:

  • Fulfill orders and comply with legal obligations.
  • Resolve disputes or enforce agreements.
  1. Children’s Privacy

Our Site is not directed at children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with information, contact us immediately.

  1. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised Last Updated date.

  1. Contact Us

For questions, requests, or concerns about your privacy:

  • Address: Persiaran Batu Nilam 16, Bandar Bukit Tinggi 2, 41200 Klang, Selangor
  • Phone: 016-304 2887 (Mon–Sat, 9 AM–6 PM)
  • Email: support@funzone.my

Note: This policy applies only to www.funzone.my. For third-party sites linked on our Site, review their privacy policies separately.

Thank you for trusting Funzone! 🪀

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